The personal information collected depends on how you interact with Xpedia Jet:

1. Personal Contact Information: Information such as your name, postal address, email address, social media details, or phone number that you provide to enable us to contact you.

2. Account Registration Information: Information required to grant access to your specific account profile, such as login alias, email address, username, irrecoverable password, and security questions and answers.

3. Demographic Information: Information describing your demographic or behavioral characteristics, such as date of birth, age, gender, geographic location, favorite products, hobbies and interests, and home and lifestyle information.

4. Sensitive Personal Data: Our ordinary business activities do not involve sensitive personal data. We rely on your explicit, voluntary, and prior consent for offering personalized news, contests, and other customized offers. If we process your sensitive data for other purposes, we base it on legal grounds such as crime detection and prevention or compliance with applicable laws, including Law 172-13, which defines sensitive data as information revealing political opinions, religious, philosophical or moral beliefs, union membership, and information related to health or sexual life.

5. Technical Information about Devices: Information about the computer system or other technological device you use to access our websites or apps, including IP address, operating system, and browser type and version. If you access the Xpedia Jet website or app through a mobile device, additional information such as the unique device identifier, advertising identifier, geographical location, and similar mobile device data may be collected when permitted.

6. Website/Communication Information: Information collected through automatic data collection technologies while you browse and interact with our websites or newsletters, including links clicked, pages viewed, duration of visits, and other similar interaction statistics. This information is captured using automated technologies like cookies (browser cookies, flash cookies) and web beacons, and may be collected through third-party tracking services. You have the right to object to the use of such technologies; for more details, refer to Section 3.

7. Market Research and Consumer Feedback: Information voluntarily shared with Xpedia Jet about your experience using our products and services.

8. Consumer-Generated Content: Any content you create and share with Xpedia Jet on social media or by uploading it to our websites or apps, including the use of social media apps such as Facebook, Instagram, TikTok, etc. Examples include photos, videos, personal stories, or similar media or content.

9. Social Media Information: Information publicly shared on a social network or part of your profile on a third-party social network (such as Facebook, Instagram, TikTok), which you allow the third-party social network to share with Xpedia Jet.

10. Payment and Financial Information: Any information needed to fulfill a request or used by you to make a request, such as debit or credit card details or other available payment methods. We handle payment and financial information in accordance with applicable laws, regulations, and security standards such as the Payment Card Industry Data Security Standard (PCI DSS).

11. Calls to Consumer Service Center: Communications with a consumer service center may be recorded and monitored for operational needs, training or quality purposes, and, in certain cases, to have a record of consent given for specific purposes. Payment card data is not recorded. If required by law, you will be informed about the recording at the beginning of your call and have the opportunity to object.